No Refunds on Digital Products
All sales of digital study materials are final due to instant access and downloadable nature.
Digital deliveryInstant accessLicense protection
7-Day Exchange Eligibility
You can request an exchange (same or equivalent product) within 7 days if:
- Non-delivery: You didn’t receive the files and support cannot resolve it.
- Incorrect/defective files: Wrong item, corrupt or unusable files we can’t promptly correct.
How to Request an Exchange
Email[email protected]
IncludeOrder number, issue description, screenshots/evidence (if any)
DeadlineWithin 7 days of purchase
Response TimeWe usually reply within 6–8 hours (Mon–Fri)
Non-Exchangeable Situations
- Change of mind after purchase
- Accidental or duplicate orders
- Misunderstanding of content scope, format, or device compatibility
Quick Summary
No Refunds7-Day ExchangeNon-delivery / Defective filesReplies 6–8h
By purchasing, you agree to this policy and our Terms & Privacy Policy.